What we collect
When you submit a form on this site we collect the details you provide — typically your name, work email, organisation, phone number and the message or enquiry text. We also receive standard technical logs from our hosting provider (such as IP address, browser type and pages requested) that help us keep the site secure and available.
How we use it
We use enquiry details to respond to you, schedule calls and send proposals related to the request you made. We do not sell personal information. Marketing messages are only sent where you have asked for them or where we have another lawful basis to do so.
Sharing
We may share information with processors who host our website, email or CRM tools, solely so they can provide those services to us under appropriate contracts. We may also disclose information if required by law or to protect our rights and users.
Retention
We keep enquiry records for as long as needed to handle your request and for ordinary business, legal and audit purposes, then delete or anonymise them when they are no longer required.
Your choices
Depending on where you live, you may have rights to access, correct, delete or restrict processing of your personal information, or to object to certain uses. Contact us using the details below and we will respond within a reasonable period.
Contact
Questions about this policy or our handling of personal information can be sent to contact@vkraftsoftware.com.