Opened in Malaysia
Founded in Kuala Lumpur with the intention of democratising software.
Our story
VKraft Software Services was founded in Kuala Lumpur in July 2010 to deliver business automation and digital transformation for enterprises. What began as a local practice is now delivery across Malaysia, India, Singapore, the United Kingdom and the United States — still built around integration, APIs and systems that have to stay up.
Journey
How the company grew
From a single office in Kuala Lumpur in 2010, VKraft built a delivery network across Malaysia, India, Singapore, the United Kingdom and the United States. As the work scaled, the company certified quality, information security, environmental and anti-bribery management systems, and received independent awards from clients and industry bodies.
The timeline below places each office, certificate and award in the year it was issued.
2010
2012
MSC Malaysia status
Obtained MSC status as a technology operation based in Malaysia.
2016
Nashik, India
Opened the first delivery centre outside Malaysia.
Innovative Software Partner of the Year
Recognised by a Fortune 500 client.
2020
Hyderabad, India
Expanded operations to Hyderabad.
2022
Singapore
Expanded operations to Singapore.
ISO/IEC 27001:2013
Information security management system certified for VKraft Software Services Pvt Ltd.
ESG practices
Started formal environmental, social and governance practices.
2023
CIO Award
Recognised as an IT service provider in India.
2025
United Kingdom and United States
Expanded operations to the UK and the USA.
ISO 9001:2015
Quality management system certified for VKraft Software Services Pvt Ltd.
Awards in 2025
- Best Employer Brand — World HRD Congress & Employer Brand Awards
- Best Technology Partner — Infobip
- Best AI & Automation Solution — Future DigiTech Visionary Awards
2026
ISO 14001:2015
Environmental management system certified for VKraft Software Services Sdn Bhd.
ISO 37001:2025
Anti-bribery management system certified for VKraft Software Services Sdn Bhd.
Certifications
ISO certificates
Independent management-system certificates for quality, environment and anti-bribery. Issued to VKraft Software Services, covering software development, IT services, fintech, AI integration and digitalisation.
ISO 9001:2015
Quality management
Confirms that delivery is run as a quality management system: how work is planned, reviewed and improved, not only how a single project is staffed.
ISO 14001:2015
Environmental management
Confirms that environmental responsibilities are managed as a system across the operation, including how software delivery, IT services and digitalisation work is run.
ISO 37001:2025
Anti-bribery management
Confirms that anti-bribery controls sit in how the company wins and delivers work, rather than as a policy statement on its own.
How we got here
Sixteen years of integration that has to stay up
VKraft Software Services was set up in July 2010 in Kuala Lumpur, Malaysia, building business automation and digital transformation solutions for local enterprises.
The early jobs were not exciting. Moving a process off spreadsheets, getting two systems to agree on what a customer record looked like, and a great deal of replacing nightly file drops with something a team could actually monitor. That kind of work is where you find out how enterprise projects break, and it is almost never the part everyone was worried about.
Clients kept asking for the next piece: a gateway in front of the services, then a partner channel, then a reporting layer someone in finance could read without training. The practice grew into API management and integration work, and later into products of our own.
We have worked with start-ups and with large enterprises since then. Delivery now runs out of Malaysia, India, Singapore, the United Kingdom and the United States.
The engineering culture has not changed much. Teams stay small enough that everyone knows their own code, and the people you meet in the first meeting are the ones who end up building the thing.
Mission and vision
What we are aiming at
Both of these were written when the company started, and neither has been rewritten since.
Understand the requirement, then build to it
We work out what a client actually needs and build to that, under the same ethical and commercial standards we would want applied to us. We deliver efficiently, and we tell you what is possible instead of agreeing to everything.
Business excellence that clients can afford
We want to build things that hold up and arrive when we said they would, at a price that makes sense. The relationships we want are the long ones, built on results both sides can point to.
Why choose us
Five things we expect to be judged on
01
End-to-end software solutions
Discovery, build, integration and support from one team, whether you run a single product or two hundred systems.
02
Priced to the problem
We size the solution to what you need now, rather than selling you a licence stack you spend three years growing into.
03
Built to scale
You can add the next channel, region or trading partner without going back to the drawing board.
04
Engineers who stay
The people on your calls write the code, and they stay on the account after handover.
05
Returns you can measure
We agree the measures up front and then report against them. The targets do not move once we have set them.
Tell us what you are working on
Describe the problem in a paragraph or two. An architect reads it and comes back within two working days.