Loading
We opened in Kuala Lumpur in July 2010 doing business automation work. The systems are much bigger now and the clients are a lot further away, but the job has not really changed.
How we got here
VKraft Software Services was set up in July 2010 in Kuala Lumpur, Malaysia, building business automation and digital transformation solutions for local enterprises.
The early jobs were not exciting. Moving a process off spreadsheets, getting two systems to agree on what a customer record looked like, and a great deal of replacing nightly file drops with something a team could actually monitor. That kind of work is where you find out how enterprise projects break, and it is almost never the part everyone was worried about.
Clients kept asking for the next piece: a gateway in front of the services, then a partner channel, then a reporting layer someone in finance could read without training. The practice grew into API management and integration work, and later into products of our own.
We have worked with start-ups and with large enterprises since then. Delivery now runs out of Malaysia, India, Singapore, the United Kingdom and the United States.
The engineering culture has not changed much. Teams stay small enough that everyone knows their own code, and the people you meet in the first meeting are the ones who end up building the thing.
Mission and vision
Both of these were written when the company started, and neither has been rewritten since.
We work out what a client actually needs and build to that, under the same ethical and commercial standards we would want applied to us. We deliver efficiently, and we tell you what is possible instead of agreeing to everything.
We want to build things that hold up and arrive when we said they would, at a price that makes sense. The relationships we want are the long ones, built on results both sides can point to.
Why choose us
Discovery, build, integration and support from one team, whether you run a single product or two hundred systems.
We size the solution to what you need now, rather than selling you a licence stack you spend three years growing into.
You can add the next channel, region or trading partner without going back to the drawing board.
The people on your calls write the code, and they stay on the account after handover.
We agree the measures up front and then report against them. The targets do not move once we have set them.
Describe the problem in a paragraph or two. An architect reads it and comes back within two working days.
